Earlier this month, NICE—which markets RPA under the term ‘Advanced Process Automation’—confirmed that one of its biggest government customers, a major public sector agency in the UK and which it also claims was one of the first significant robot users at scale in the world, had renewed its contract with the firm.

At its ‘Forward IV’ user conference last month, along with other significant partner announcements like its work with Accenture, RPA market leader UiPath singled out its new connection with Ingram Micro as significant. But who is Ingram Micro, and how has the relationship–which started in India in 2018, but only became a global arrangement earlier this year–been progressing?

McLaren Racing today announced a new partnership with AI Cloud platform DataRobot, as an Official Partner of the McLaren Formula 1 team. DataRobot delivers a unified platform for organisations across industries to unlock the full potential of AI and deliver clear impact for their business goals, powering over a trillion predictions for leading companies around the world.

IT spending in EMEA is forecast to total $1.3 trillion in 2022, an increase of 4.7% from 2021, according to the latest forecast by Gartner. The 2022 growth rate will be slower than in 2021 when EMEA IT spending is expected to grow 6.3%.

How do CIOs feel about deploying RPA and AI in their organization? What barriers are still there and what are the opportunities? Roger Camrass (CIONET UK) collaborated with UiPath to explore the role of the CIO in automation and RPA. To do this, they surveyed CIOs from fifteen major organizations. In this interview, Camrass talks about the most important results of the research and his vision on the future of RPA and automation.

How do you build a business case for RPA in insurance, and what roles are involved? In this edition of Elaine’s Chat Elaine Mannix,  Insurance Industry Expert at UiPath, addresses the crucial elements of a business case and the feedback she has received from several business roles when automating in insurance.

Starship Technologies, in conjunction with Milton Keynes Council, has announced the initial findings of an internal study to review the early impact of zero-emission robots in the city over the last three and a half years.

NICE today announced that a key government agency in the United Kingdom chose NICE Advanced Process Automation technologies as part of its strategy to improve organisational efficiency and accuracy. In one of the most complex automation projects for which NICE advanced artificial intelligence (AI) and robotics technology has ever been used, the agency is collecting and coordinating data from 19 different systems across the organisation as part of its digital transformation strategy.

Set up in 1993 with only 11 employees, Admiral Group is a Cardiff, UK-based insurance company originally only specialising in car insurance, but which now offers a variety of products, including home and travel insurance. It now has 11,000 staff in eight countries, and in its last full financial year (2020) claimed 7.7m customers and £1.31 billion in annual turnover. Impressive figures, but from an RPA point of view is another stat from its annual report: that 500,000 hours have been “given back to the business in automation savings” since the approach was adopted in 2016.

This week, the UK’s Department for Business, Energy & Industrial Strategy (BEIS) published predictions of the economic benefit to the country out of AI and robotics. And what’s very striking: London sees a much, much bigger possible return out of the former than the latter… and says the robots will take our jobs, but we’ll create new ones instead.