“Our automation journey started with RPA”, says Nikola Kisidayova, RAPID Manager (Robotics, Automation, Process Improvement and Digitalization) at Holcim European Business Services in the third edition of our CFO Chat with Armand Angeli of The CFO Automation Experience. In this chat she talks in-depth about the strategic role of RPA, and the evolution towards intelligent automation. “It was an eye-opener for our processes’.