Atomicwork has raised $25 million in a Series A funding round led by Khosla Ventures and Z47, with participation from Battery Ventures, Blume Ventures, and Peak XV Partners. The San Francisco-based company plans to use the investment to further develop its AI-driven enterprise IT service management platform and expand its market reach.
Atomicwork’s platform integrates an enterprise knowledge graph with AI-driven automation to streamline IT service management by automating workflows, managing incidents in real time, and enabling self-healing processes. The company positions its technology as a solution to the limitations of traditional IT service management tools, aiming to enhance efficiency for enterprises operating in increasingly complex digital environments.
CEO and co-founder Vijay Rayapati described the funding as a validation of the company’s vision to modernize enterprise IT operations, emphasizing the platform’s ability to enable businesses to move faster through a unified and adaptive self-service experience. Customers such as Zuora and Pepper Money use Atomicwork’s platform to enhance service efficiency and automation within their IT teams.
Investors cited the company’s potential to transform IT service management. Kanu Gulati of Khosla Ventures highlighted the role of AI in automating routine IT functions, allowing employees to focus on business growth. Pranay Desai, Managing Director at Z47, noted the company’s progress since its seed round and its potential to redefine enterprise IT with AI-driven solutions.
Atomicwork intends to use the funds to scale its AI agent capabilities, expand its go-to-market strategy, and enhance enterprise integrations to support broader adoption. Neeraj Agrawal, General Partner at Battery Ventures, stated that the company is well-positioned to drive innovation in enterprise IT service management.